Terms of Use
Last Updated: July 4, 2026Welcome to Arthrolix Active. By accessing or using our website (https://arthrolix.org/) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms of Use. If you do not agree with any part of these terms, you must not use our website or services.
2. Product Information
Arthrolix Active is a topical cream formulated with natural ingredients including Glucosamine, Chondroitin, Collagen, and MSM, designed to support joint health and relieve discomfort. The information provided on this website is for general informational purposes only and does not constitute medical advice.
Always consult a qualified healthcare professional before starting any new treatment or if you have any questions regarding a medical condition.
3. Orders and Payments
3.1 Placing an Order
To place an order, you must provide accurate and complete information, including your name, phone number, and delivery address. You confirm that you are at least 18 years old and legally capable of entering into binding contracts.
3.2 Pricing and Payment
All prices are listed in EUR and include applicable taxes. We reserve the right to change prices at any time without prior notice. Payment is made upon delivery (cash on delivery) unless otherwise agreed. No prepayment is required.
3.3 Order Confirmation
After placing an order, you will receive a confirmation via phone call from our customer support team to verify your details and finalize the order.
4. Shipping and Delivery
We deliver to the following countries: Portugal, Slovenia, Croatia, Bulgaria, Hungary, Greece, Slovakia, Italy, and Spain. Delivery times vary depending on the destination, typically between 3–10 business days. We are not responsible for delays caused by carriers or customs.
5. Returns and Refunds
Please refer to our Refund Policy for detailed information on returns and refunds.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Arthrolix Active or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our explicit written permission.
7. Disclaimer of Warranties
This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the website will be error-free, secure, or uninterrupted. While we strive to provide accurate information, we do not warrant the completeness, reliability, or accuracy of any content.
8. Limitation of Liability
To the fullest extent permitted by law, Arthrolix Active shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or goodwill.
9. Indemnification
You agree to indemnify and hold harmless Arthrolix Active, its affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Portugal.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of the updated Terms.
12. Contact Information
If you have any questions about these Terms, please contact us via the contact form on our website or by email at support@arthrolix.org.
Effective Date: July 4, 2026